Captured Technologies, LLC
Effective Date: September 21, 2026
Last Updated: September 21, 2026
Important SMS Privacy Commitment
Mobile opt-in information, mobile telephone numbers collected for SMS communications, SMS consent records, and text messaging originator opt-in data will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
Overview
Captured Technologies, LLC (“Captured Technologies,” “we,” “us,” or “our”) recognizes and respects the privacy of individuals who visit captured-leads.com and related webpages that link to this Privacy Policy (collectively, the “Website”), communicate with us, use our services, or interact with our text messaging services.
This Privacy Policy explains the categories of personal information we collect, the sources from which we obtain it, the purposes for which we use it, the circumstances in which we disclose it, and the privacy choices and rights that may be available to you. By using the Website or voluntarily providing personal information to us, you acknowledge the practices described in this Privacy Policy.
This Privacy Policy applies to information collected online and through our business communications, including conversational SMS communications. It does not apply to information governed by a separate privacy notice presented to you at the time of collection.
Updates To This Privacy Policy
We may amend this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the “Last Updated” date. If required by applicable law, we will provide additional notice or obtain consent. We encourage you to review this Privacy Policy periodically.
Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household. Depending on how you interact with us, we may collect the following categories of information:
- Identifiers and contact information, such as name, alias, postal address, email address, telephone number, account name, online identifier, and Internet Protocol address.
- Customer and transaction information, such as service inquiries, account details, products or services requested, payment-related information, payment history, and correspondence.
- Internet or electronic activity, such as browsing activity, search activity, pages viewed, links selected, referring pages, device and browser information, and interactions with our Website or advertisements.
- Approximate geolocation information derived from an IP address or device settings.
- Communications and content you provide, such as form submissions, survey responses, customer service communications, comments, reviews, and other information you choose to provide.
- Professional or employment-related information when you apply for a position or interact with us in a business capacity.
- Inferences derived from other information, such as preferences, interests, or likely service needs.
- SMS information, such as mobile telephone number, opt-in and opt-out status, consent records, message content, message timestamps, delivery information, and related interaction data.
Personal information does not include publicly available information from government records, de-identified or aggregated information, or information excluded from the scope of applicable privacy law.
Sources Of Personal Information
We may obtain personal information from the following sources:
- Directly from you, including through Website forms, account registration, service inquiries, telephone calls, emails, text messages, surveys, and other communications.
- From our clients or their authorized agents in connection with services they request from us.
- Automatically from your browser or device through cookies, pixels, logs, and similar technologies.
- From service providers and vendors that support our operations.
- From business partners, affiliates, or other third parties that interact with us in connection with our services, subject to applicable law.
- From publicly available sources.
- From employees and job applicants.
How We Use Personal Information
We may use personal information for the following business and operational purposes:
- Provide, administer, personalize, support, and improve our Website and services.
- Process registrations, requests, payments, transactions, and account-related activities.
- Respond to questions, requests, complaints, and customer service inquiries.
- Communicate about services, accounts, security, privacy, and administrative matters.
- Send newsletters, announcements, surveys, or promotional communications where permitted by law and consistent with your communication preferences.
- Analyze usage, measure performance, conduct research, test features, and develop products or services.
- Maintain the security and integrity of our systems, detect fraud or misuse, and protect our rights, property, and users.
- Perform auditing, compliance, accounting, reporting, vendor management, and general business administration.
- Carry out contractual obligations and enforce our agreements and legal rights.
- Comply with applicable law, legal process, governmental requests, and regulatory requirements.
- Evaluate or complete a merger, acquisition, financing, reorganization, sale, or transfer of all or part of our business or assets.
SMS And Text Messaging Privacy
Captured Technologies may collect mobile telephone numbers, text messaging preferences, message content, consent records, and related interaction information when an individual opts in to or otherwise uses our text messaging services.
How We Use SMS Information
We use information collected through our text messaging services only as reasonably necessary to:
- Send and receive conversational, person-to-person business messages requested or initiated by the individual.
- Respond to questions, requests, and customer service inquiries.
- Provide information related to our services or an existing business relationship.
- Administer opt-in, opt-out, and messaging preferences.
- Maintain the security, integrity, and operation of the text messaging service.
- Comply with legal, regulatory, telecommunications, and recordkeeping requirements.
Mobile Opt-In Information Is Not Shared For Marketing
Mobile opt-in information, including mobile telephone numbers collected for SMS communications, SMS consent records, and text messaging originator opt-in data, will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing or promotional purposes.
All personal-information sharing provisions described elsewhere in this Privacy Policy exclude mobile opt-in information, SMS consent records, and text messaging originator opt-in data. We do not provide this information to lead purchasers, affiliate marketers, advertising partners, or other marketers.
We may provide limited mobile information to telecommunications carriers, messaging platform providers, and other service providers only to the extent necessary to transmit messages, administer the service, maintain security, process messaging preferences, or support compliance. These service providers may use the information only to perform services for us and may not use it for their own marketing or promotional purposes. We may also disclose information when required by law, regulation, court order, or governmental request, or when reasonably necessary to protect rights, safety, or property.
SMS Messaging Choices And Disclosures
Our text messaging service is intended for conversational, person-to-person business communications. Participation is voluntary. Message frequency varies based on the nature of the conversation. Message and data rates may apply.
- To opt out, reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to the applicable conversation.
- After opting out, you may receive a final message confirming your request.
- To request assistance, reply HELP or contact info@captured-leads.com.
- Where supported, reply START to resume messages.
Cookies And Similar Technologies
As you use the Website, cookies and similar technologies may be placed on or accessed from your device. Cookies are small files used for recordkeeping and functionality. We may also use pixels, tags, logs, and related technologies to understand Website use, remember preferences, measure performance, identify popular pages, and improve or secure our services.
You may be able to control cookies through your browser or device settings. If you reject or disable certain cookies, some Website features may not function properly. Browser controls vary, so review your browser settings for available options.
How We Disclose Personal Information
We may disclose personal information for legitimate business purposes to the categories of recipients described below. When appropriate, we require recipients to protect the information and use it only for authorized purposes.
Service Providers And Contractors
We may disclose information to companies that perform services on our behalf, such as hosting, security, analytics, payment processing, customer support, communications, data management, survey administration, accounting, and professional services. They are permitted to use personal information only as necessary to provide contracted services or as otherwise permitted by law.
Affiliates And Business Partners
We may disclose information to affiliates or authorized business partners for legitimate operational purposes or to provide products or services requested by you. Where a disclosure is for marketing or promotional purposes, we will do so only as permitted by applicable law and subject to applicable choices and notices. Mobile opt-in information and SMS consent data are always excluded from such marketing or promotional disclosures.
Legal, Safety, And Rights Protection
We may disclose information when we reasonably believe disclosure is required by applicable law, legal process, regulation, or governmental request, or when necessary to establish, exercise, or defend legal claims, prevent fraud or misuse, protect safety, or protect our rights and property or those of others.
Business Transfers
If Captured Technologies is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.
SMS Data Exclusion
Notwithstanding any other provision of this Privacy Policy, mobile opt-in information, mobile telephone numbers collected for SMS communications, SMS consent records, and text messaging originator opt-in data will not be sold, rented, shared, or disclosed to third parties or affiliates for marketing, promotional, advertising, or lead-generation purposes.
De-Identified And Aggregated Information
We may create and use de-identified or aggregated information that cannot reasonably be used to identify an individual. We may use or disclose this information for analytics, research, service improvement, reporting, and other lawful purposes. We will not attempt to re-identify information maintained in de-identified form except as permitted by law.
Public Content And Third-Party Links
Information you choose to post publicly, including comments, reviews, or content submitted to public areas of the Website, may be visible to others and is not treated as private. The Website may contain links to third-party websites or services. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy notices.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no security method or electronic transmission is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of account credentials and for restricting access to devices used to access our services.
If you use a public or shared computer or an unprotected mobile device, you should sign out after each session. We may communicate electronically with you regarding security, privacy, and administrative matters.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect rights and security. Retention periods vary depending on the nature of the information and the purpose for which it was collected.
Children’s Privacy
The Website and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so that we can evaluate and, where appropriate, delete the information.
California Privacy Notice
This California Privacy Notice supplements the remainder of this Privacy Policy and applies to California residents where the California Consumer Privacy Act, as amended, applies. Terms defined under applicable California privacy law have the same meaning when used in this section.
Categories Of Personal Information
The table below summarizes categories of personal information we may have collected during the preceding 12 months. Collection depends on the nature of an individual’s interaction with us.
| Category | Examples | Collection |
| Identifiers | Name, alias, postal address, email address, account name, IP address, telephone number, and similar identifiers. | Yes |
| California Customer Records Information | Name, signature, address, telephone number, financial information, and other information described by California Civil Code section 1798.80(e). | Yes |
| Protected Classification Characteristics | Characteristics protected under California or federal law. | Not ordinarily collected |
| Commercial Information | Records of products or services purchased, obtained, considered, or other purchasing or consumption histories. | May be collected |
| Biometric Information | Biometric identifiers or templates used to establish identity. | No |
| Internet Or Network Activity | Browsing history, search history, and interactions with a website, application, or advertisement. | Yes |
| Geolocation Data | Approximate physical location derived from an IP address or device information. | May be collected |
| Sensory Information | Audio, electronic, visual, thermal, olfactory, or similar information. | May be collected |
| Professional Or Employment Information | Current or past employment information or job application materials. | May be collected |
| Nonpublic Education Information | Education records maintained by an educational institution or its agent. | No |
| Inferences | Profiles reflecting preferences, behavior, interests, or likely service needs. | May be collected |
| Sensitive Personal Information | Account access credentials, precise geolocation, or other information classified as sensitive under applicable law. | Only as needed |
Business And Commercial Purposes
We may collect, use, or disclose the categories above for the business and operational purposes described in “How We Use Personal Information” and “How We Disclose Personal Information.” These purposes include providing services, processing transactions, customer support, security, analytics, quality assurance, auditing, legal compliance, and internal administration.
Categories Of Recipients
Depending on the information and purpose, we may disclose personal information to affiliates, service providers, contractors, professional advisers, payment processors, communications providers, business partners authorized by you, government authorities, and parties to a business transaction. Mobile opt-in information and SMS consent data are not disclosed to third parties or affiliates for marketing or promotional purposes.
Sale And Sharing For Cross-Context Behavioral Advertising
We do not sell mobile opt-in information, mobile telephone numbers collected for SMS communications, SMS consent records, or text messaging originator opt-in data. We do not share those categories for cross-context behavioral advertising. If our broader practices constitute a “sale” or “sharing” of other personal information under applicable California law, you may exercise the right to opt out as described below.
California Privacy Rights
Subject to legal limitations and verification requirements, California residents may have the right to:
- Know the categories and specific pieces of personal information we have collected about them.
- Know the categories of sources, purposes for collecting or using information, and categories of third parties to which information is disclosed.
- Request deletion of personal information, subject to applicable exceptions.
- Request correction of inaccurate personal information.
- Opt out of the sale or sharing of personal information, where applicable.
- Limit certain uses or disclosures of sensitive personal information, where applicable.
- Receive equal service and pricing and not be discriminated against for exercising privacy rights.
Submitting A California Privacy Request
To submit a privacy request, email ccpa@captured-leads.com or contact us using the information in the “Contact Us” section. Please describe your request and provide sufficient information for us to verify your identity and locate relevant records. We may request additional information when reasonably necessary for verification. You may use an authorized agent as permitted by law, but we may require proof of authorization and verification of your identity.
We will respond within the time required by applicable law. If we cannot fulfill part or all of a request, we will explain the basis for our response to the extent permitted by law.
California “Shine The Light”
California residents may request certain information concerning disclosures of personal information to third parties for their own direct marketing purposes, where applicable. Requests may be submitted to ccpa@captured-leads.com.
Your Privacy Choices
Email Communications
You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the message. We may continue to send non-promotional communications concerning transactions, accounts, security, or our ongoing business relationship.
Text Messages
You may opt out of a text message conversation by replying STOP or another supported opt-out keyword. Opt-out requests apply to the conversation and sending telephone number associated with the request. For help, reply HELP or contact info@captured-leads.com.
Cookies
You may use browser or device controls to manage cookies and similar technologies. Disabling certain technologies may affect Website functionality.
Contact Us
If you have questions or comments about this Privacy Policy, our privacy practices, or your choices and rights, contact us at:
Captured Technologies, LLC
3857 Birch St, PMB 5057, Newport Beach, CA 92660
General Privacy Questions: hello@capturedleads.com
California Privacy Requests: ccpa@capturedleads.com
SMS Terms And Conditions
By opting in to or using the Captured Technologies text messaging service, you agree to receive conversational, person-to-person business messages from an authorized Captured Technologies representative. Messages may include responses to inquiries, customer service communications, scheduling communications, account-related information, and other communications connected with your request or business relationship with Captured Technologies.
- Message frequency varies depending on the nature of the conversation.
- Message and data rates may apply.
- Reply STOP to opt out of messages from the applicable telephone number.
- After opting out, you may receive one final message confirming your request.
- Reply HELP for assistance or contact info@captured-leads.com.
- Where supported, reply START to resume messages.
- Consent to receive text messages is not a condition of purchasing any product or service.
- Mobile opt-in information and SMS consent records will not be shared with third parties or affiliates for marketing or promotional purposes.
